ServiceTitan Field App Permissions
A majority of issues involving the ServiceTitan Field app can be resolved by ensuring that it has access to everything it needs permission-wise. Ideally, that would mean you've enabled all settings available.
- On your iPhone or iPad, go to the Settings app.

- Towards the bottom of the screen, find and tap on the Search bar.

- Search for "st field" to find the ServiceTitan Field app, and tap on it to open its permissions.

- Ensure your permissions exactly match what you see below:


- In particular, under the Location section at the top, ensure you have Precise Location enabled as well:

If you're still running into issues, and have confirmed that the above permissions match yours, feel free to submit a ticket to
helpme.goettl.com, or email
appsupport@goettl.com directly and we'll be happy to assist.
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