Returning Items to a Warehouse
This video walkthrough will take you through the entire process.
When a job is “Completed”, any items that were listed in the Material or Equipment sections of the job’s invoice are “consumed” from the warehouse or truck listed on that item. This reduces the available quantity of that item in the warehouse.
If any of those listed items were NOT used on the job, you will need to return them to warehouse stock and remove their cost from the job invoice.
How you return the items depends on the export status of the Job invoice:
- If the Job Invoice is not exported- From the Material or Equipment list on the invoice, click the X next to the items that were not used to return them to the warehouse they were consumed from. This will return them to the warehouse listed and remove their cost from the job.
- If the Job Invoice HAS been exported- After the job invoice is exported, you can no longer edit the Material and Equipment lists. To return the items to the warehouse and remove their cost from the job, you will create an Adjustment Invoice and on it, list the items being returned with a negative quantity. This will INCREASE the quantity of those items in the warehouse and subtract the cost of those items from the job.
If you are returning Equipment items to a warehouse, there are some extra steps you will need to complete. The extra steps in the process are included in the linked document.
Related Articles
Inventory Returns
You will create a Inventory Return in the following situations. You can click the links below to access an article that details each process and contains a video walkthrough. The return of materials or equipment that have been purchased for, but not ...
Returning Excess Items from Existing Inventory Stock (truck or warehouse)
When you encounter a situation where there is excess stock in a warehouse (physical or truck) due to over-purchase or other reasons, you will create an Inventory return to remove the stock from the warehouse and record the credit received. The ...
Returning Materials or Equipment to a Supplier for Warranty Credit
Returning Items that Were Replaced Under Warranty The return of a failed material or equipment item covered under warranty will involve a three-step process: Adding the replacement item to the job invoice If the part needs to be acquired from a ...
Warranty Process
Identifying Warranty Coverage Determining Warranty Coverage Collaborate with the Service Manager and/or Operations Manager to confirm if the repair is covered under warranty. Review the customer’s job history and equipment warranty information. Note ...
Purchasing and Inventory Documentation and Workflows
The following links will take you to Knowledge Base articles with detailed information related to the topic including process documentation and video walkthroughs. Purchasing and Receiving Process Purchasing and Receiving Process Overview Creating ...