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Databricks Report List
While the full data lakehouse functionality is being expanded, we have built some reports to give Goettl decision makers insights from the data work we have completed so far. Using Databricks: This is not the fanciest system. In some cases, these ...
PastBacklog
The past backlog is a list of jobs that have appointments in the past, have no appointments scheduled for the future, and are in a Scheduled, Hold, or In Progress status. It is essentially the detail for everything that is counted in the "Past ...
TechTurns
The tech turns report is an improvement on the ServiceTitan metric. The ServiceTitan metric assumes every tech works every day which creates incorrect data when calculating turns for more than one day. The Goettl data lakehouse report first ...
FirstAppOnCall
The purpose of this exception report is to identify instances when an technician is late for their first appointment of the day. Unlike all other appointments throughout the day, the expectation is that the tech arrives at the start of the arrival ...
Backlog - Past and Future
The backlog as a whole represents projected revenue based on scheduled jobs. In the Flash Report Backlog Tab, the backlog is broken down into two sections: future and past. Future Backlog The future backlog is just jobs that have been scheduled but ...