Managing and Completing Inventory Counts
Once a count has been created and assigned to a technician, the count can be performed through the ServiceTitan Mobile Inventory app, or on paper and then the results manually entered in ServiceTitan.
If the count is performed by the technician in the mobile device, then you will only need to review and confirm the values that were submitted to complete it. If the count was performed and recorded on paper, then the quantities included in the count will need to be manually recorded into ServiceTitan.
If the count is performed and there are quantity discrepancies, the tech will be asked to recount those items.
If discrepancies remain after the recount, an adjustment will be created which updates the current on-hand quantity of the items in the warehouse or truck.
The following video walks you through the process of completing inventory counts.
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