Checking your Current Availability to Book Each Type of Job
To allow you to quickly see the current capacity you show as available to schedule different types of jobs, a series of “Capacity Check” jobs have been created.
These jobs, one for each job type have been created on a placeholder customer and have all been scheduled for 12/31/2026.
Attempting to “reschedule” each of these jobs will allow you to see the current available capacity for that job type.
Related Articles
What are Skills and How are they Used
In addition to using the Business Unit of Job Types and Technicians to determine availability, Skills are used to give us more granular control of the types of jobs that show availability when booking. What Are Skills? Skills are an additional ...
Adding and Managing Technician Shifts
ServiceTitan’s Technician Shifts feature allows you to identify the dates and times you expect your technicians to be working. Adjustable Capacity Planning (ACP) uses Technician Shifts to calculate a branch’s available capacity to schedule jobs and ...
Adding and Removing Skills from Technicians
You can find a complete explanation of Skills and the role they play in ACP at - What are Skills and How are they Used? Skills can be added to and removed from technicians through Dispatch Pro Settings. From Dispatch Pro Settings you can see the ...
ACP - Warranty and Callback process
We've created a process to make handling callback and warranty jobs smoother. Here's how it works: Callback/Warranty calls are booked for same-day arrival window. Branch team receives alert about booked job and contacts customer to understand the ...
Creating Book with Me Links (Zoom and Teams)
Setting up a publicly available calendar that lets people choose dates and times you are available is a great way to remove a little friction from your work life. The instructions below will guide you through two ways to setup a personal “Book with ...