Exception Reports
PastBacklog
The past backlog is a list of jobs that have appointments in the past, have no appointments scheduled for the future, and are in a Scheduled, Hold, or In Progress status. It is essentially the detail for everything that is counted in the "Past ...
FirstAppOnCall
The purpose of this exception report is to identify instances when an technician is late for their first appointment of the day. Unlike all other appointments throughout the day, the expectation is that the tech arrives at the start of the arrival ...
SoldHoursException
This exception report contains invoice items where the Sold Hours on the invoice do not match the Pricebook Item hours. Preventing invoice items from appearing on this exception report is as simple as not changing hours on an invoice. Because Hours ...